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Privacy Policy

Your privacy is important to us.

This Privacy Policy explains what personal information we may collect when you use our websites, how that information may be used and shared, how long it may be retained, and the choices and rights available to you.

This Privacy Policy applies to:

LightAndLoveReiki.com, RockStarAstrologer.com and RocksAndReiki.com are part of StarleneBreiter.com. Visitors and customers accessing our services through these domains are also covered by this Privacy Policy.

Information We May Collect

Depending on how you interact with our websites, we may collect information that you voluntarily provide, such as:

  • Your name

  • Email address

  • Phone number

  • Billing or shipping address

  • Account information

  • Information submitted through contact forms

  • Comments or reviews

  • Order and purchase information

  • Appointment or service-related information

Our websites and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring pages, and information stored through cookies.

How We Use Your Information

We may use information collected through our websites to:

  • Provide products, consultations, sessions, classes, and other services you request

  • Process and manage purchases and payments

  • Communicate with you regarding orders, appointments, accounts, or inquiries

  • Provide customer service

  • Maintain customer accounts

  • Prevent fraud, spam, abuse, and unauthorized activity

  • Maintain and improve website functionality and security

  • Understand how visitors use our websites

  • Comply with tax, accounting, legal, and regulatory requirements

  • Send marketing or educational communications when you have chosen to receive them

We do not sell your personal information.

Website Hosting and Security

Our websites are hosted through SiteGround.

As part of providing website hosting, security, backups, server infrastructure, and related services, SiteGround may process technical information associated with visitors and website activity, including IP addresses and server logs.

SiteGround’s own privacy practices apply to information it processes through its services.

Cookies

Our websites may use cookies and similar technologies to provide essential website functionality, maintain shopping carts and customer sessions, remember preferences, improve security, and understand website usage.

Some cookies are necessary for the website or store to function properly. Other cookies may be associated with analytics or third-party services.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website features.

Comments and Reviews

When visitors leave comments or reviews, we may collect the information entered into the form along with the visitor’s IP address and browser information to assist with spam detection and website security.

If Gravatar is used, an anonymized string created from your email address may be provided to the Gravatar service to determine whether you have a Gravatar account.

After a comment is approved, your Gravatar profile image may be publicly visible alongside your comment.

Automattic’s privacy information is available through the Automattic website.

Media Uploads

If you are permitted to upload images to one of our websites, you should avoid uploading images containing embedded location information, such as EXIF GPS data.

Other visitors may be able to download publicly available images and extract embedded information from them.

Embedded Content From Other Websites

Our websites may contain embedded content such as videos, images, social media content, articles, or other media provided by third-party websites.

Embedded content generally behaves as though you visited the third-party website directly. Those websites may collect information about you, use cookies, or track your interaction with their content according to their own privacy practices.

Google Analytics and Google Site Kit

We may use Google Site Kit and Google Analytics to understand how visitors use our websites and to evaluate website traffic and performance.

Google Analytics may collect information such as pages visited, approximate location derived from technical information, device and browser information, referral sources, and interactions with website content.

We use this information to better understand website performance and how visitors use our content. We do not use Google Analytics on these websites for personalized advertising, remarketing audiences, or interest-based advertising.

Information processed by Google is subject to Google’s applicable privacy policies and data-processing practices.

CleanTalk Anti-Spam and Security

We use CleanTalk to help protect our websites from spam, automated submissions, abuse, and unauthorized activity.

When you submit a form, comment, registration, or other applicable information, CleanTalk may process technical and submitted information such as your IP address, email address, browser information, and form content for spam detection and security purposes.

CleanTalk may also use cookies or similar technologies that support its security and anti-spam functions.

Information processed by CleanTalk is subject to CleanTalk’s privacy and data-processing practices.

WooCommerce

We use WooCommerce to manage products, services, shopping carts, customer accounts, orders, checkout, and other store functions.

While you browse our store, WooCommerce may process information such as:

  • Products or services you have viewed

  • Cart contents

  • IP address and browser information

  • Billing or shipping information when provided

  • Information needed to calculate applicable taxes or shipping

Information Collected During Checkout

When you make a purchase, we may request information including:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Shipping address when applicable

  • Order details

  • Payment information

  • Optional account information

We may use this information to process your order, communicate with you, provide customer support, process refunds, prevent fraud, maintain customer accounts, and comply with legal and accounting obligations.

Payment card information is processed by our payment providers and is not stored by us as complete card information.

WooPayments and Stripe

We use WooPayments to accept and process credit and debit card payments and other supported payment methods.

WooPayments uses payment-processing infrastructure provided by Stripe. When you make a payment using these services, information necessary to process and verify the transaction may be provided to WooPayments and Stripe.

This may include information such as your name, billing information, transaction amount, payment details, IP address, and other information necessary for payment processing, fraud prevention, security, and regulatory compliance.

Information processed by WooPayments and Stripe is subject to their respective privacy and data-processing practices.

PayPal

We also accept payments through PayPal.

When you choose PayPal or another payment method offered through PayPal, information necessary to process or support the transaction may be provided to PayPal. This may include your name, billing information, transaction amount, and other payment-related information.

Information processed by PayPal is subject to PayPal’s Privacy Policy.

Mailchimp

We may use Mailchimp to manage email communications, newsletters, educational updates, and marketing communications.

If you choose to subscribe to an email list or otherwise consent to receive these communications, information such as your name, email address, subscription preferences, and interactions with emails may be processed through Mailchimp.

We may also integrate Mailchimp with WooCommerce to support customer communications and store-related email functions.

You may unsubscribe from marketing emails using the unsubscribe link provided in those communications.

Information processed by Mailchimp is subject to Mailchimp’s privacy and data-processing practices.

User Accounts

If you create an account on one of our websites, we may store the personal information you provide in your user profile.

You may be able to view, update, or delete certain account information through your account area. Some information associated with completed purchases or other transactions may need to be retained for legal, tax, accounting, security, or administrative purposes.

Please protect your account password and do not share it with others. We recommend using a unique password rather than reusing a password from another website.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as required for legal, tax, accounting, security, administrative, or business purposes.

Different types of information may be retained for different periods.

For example, order and transaction records may need to be retained for tax and accounting purposes, while information collected by security and spam-prevention systems may be retained for shorter periods according to the applicable service’s policies and settings.

Comments and their associated metadata may be retained so that follow-up comments can be recognized and managed appropriately.

Who May Have Access to Your Information

Authorized website administrators and other people assisting with our business operations may have access to information when reasonably necessary to:

  • Fulfill orders

  • Schedule or provide services

  • Process refunds

  • Respond to customer inquiries

  • Maintain website functionality

  • Manage customer accounts

  • Meet accounting or legal requirements

We may also provide information to third-party service providers when necessary to operate our websites, process payments, provide security, deliver communications, or provide services requested by you.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights regarding personal information we maintain about you.

You may contact us to request information about personal data associated with you or to request correction or deletion of eligible personal information.

We may need to retain certain information when required for legal, tax, accounting, fraud-prevention, security, or administrative purposes.

We may also need to verify your identity before fulfilling certain privacy-related requests.

Third-Party Privacy Policies

Third-party companies that process information through our websites maintain their own privacy policies and data-processing practices.

These may include:

We encourage you to review the privacy policies of third-party services if you would like additional information about how they process personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our websites, services, technology, third-party providers, or legal requirements.

The current version published on our websites will govern our privacy practices.

Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact us through the contact information provided on the website you are using.

Contact Starlene Breiter