• After scheduling, you’ll receive an automatic confirmation email from Google Calendar.
  This email includes:

  • A request to confirm your email address

  • The Google Meet link for your session

  • All the details you’ll need for your appointment

  You’ll also get reminder emails leading up to your appointment, including the link to connect.

  ⚠️ If you don’t see the confirmation email, please check your spam or promotions folder. Still missing? Just reach out and we’ll confirm it for you manually.

• Yes! Once your email is confirmed, you’ll automatically receive two reminder emails from Google Calendar:

  • One day before your appointment

  • 30 minutes before your appointment

  Keep in mind:

  • The receipt email from the website confirms your purchase, not your appointment time. You’ll still need to use the scheduling link to book.

  • We may personally reach out during normal business hours if anything needs follow-up.

  • All appointment reminders are automated through Google Calendar—we don’t send separate reminders.

• No worries—if nothing on the schedule works for you, you can email us directly with your availability and we’ll set it up manually.

  To contact us, either:

  • Reply to the receipt email you received after your payment, or

  • Click the “Contact” button at the top or bottom of the website

  When you reach out, just let us know your available times. We’ll respond with openings that match, and once we find a time that works, we’ll book it for you.

  We’ll manually add the appointment to Google Calendar so you’ll still receive confirmation and reminder emails—including the Google Meet link for your session.

Yes, but weekend appointments aren’t available through the online scheduler. If you need a weekend time, please reach out directly and we’ll do our best to accommodate you.

You can contact us in any of the following ways:

• Email us (you can reply to your receipt email or use the “Contact” button at the top or bottom of the page)

• Click the WhatsApp bubble on the right of the screen

• Call us to schedule by phone—our number is included in your receipt email, or just email us and we’ll send it to you

We’re happy to help get you booked at a time that works!

We understand that life happens, and sometimes rescheduling is necessary. There’s no fee to reschedule as long as you give at least 24 hours’ notice before your appointment time. You can contact us via email, phone, or WhatsApp to make changes.

Appointments are booked with little time in between, so we ask that you honor your scheduled time—just as we will—by starting and ending on time.

If you cancel within 24 hours or miss your appointment without notice, a 50% missed appointment fee will be required before rescheduling.

Urgent booking means you’ll be offered the first available appointment, often within 12-24 hours.
Regular booking may take up to a week or more, depending on availability.

If your request is time-sensitive or you’re feeling a strong need to connect soon, choose the Urgent option.